Feed-in Tariffs

What is a Feed-in Tariff (FiT) and how does the FiT scheme work?

The FiT scheme is a UK Government initiative designed to encourage people to install a range of small-scale renewable and low-carbon electricity generation technologies. It works by giving you a FiT payment for the electricity you generate, as well as a payment for the electricity you do not use and export to the electricity grid. You can also use the electricity you generate to power your own home, which should help to save money on your electricity bill.

How do I apply for the FiT scheme?

We’re a FiT licensee at Avro Energy, so we can help you apply for a FiT.

To qualify you should fall into one of the categories below:

  • You’re an Avro Energy customer and you had a new MCS-accredited installation installed on or before 31st March 2019 and haven’t had FiT payments before
  • You’re an Avro Energy customer but you’re currently receiving FiT payments from another supplier and want to switch your FiT payments to Avro
  • You’ve moved into a property where Avro Energy currently pay the FiT payments and you are the new owner of the installation

If you FiT into any of these categories contact us by email at FiT@avroenergy.co.uk and we’ll advise you what information we need from you

How do I switch energy suppliers with a FiT?

You’re free to switch to Avro at anytime, even if you have a FiT. If you only switch your electricity, your FiT will stay with your original supplier. However, if you want to switch your FiT too – it’s easy! Just switch your electricity account to us, then contact us on FiT@avroenergy.co.uk

Everything else you need to know about FiT

When will my FiT payments begin?

We can only make payments using ‘actual’ readings, so it’s really important that you give us an opening reading on or after the date we receive your application – we’ll call you to ask for this.

You’ll then need to give us an up to date generation meter reading on or between the following dates:

  • 16th June – 30th June
  • 16th September – 30th September
  • 16th December – 31st December
  • 16th March – 31st March

Once we have received your meter reading, we’ll make your FIT payment within 60 days.

How do FiT payments work?

We’ll pay your FiT payment directly into a bank account of your choice. We can’t pay by cheque, into a building society or to your Avro energy account.

When will I get my FiT payment?

We pay FiT payments once every quarter, based on readings in March, June, September and December. Once we have received your meter reading, we’ll make your FIT payment within 60 days.

What happens if I forget to give a generation meter reading?

You won’t get a quarterly Feed-in Tariff payment in that period, but as long as you provide a reading for us next time, we’ll make sure you’re paid the full amount for what you’ve generated. So it’ll just be backdated the next time we pay.

If I switch my FiT account to Avro, will my payment rates change?

No, you’ll stay on exactly the same payment rates you’re currently getting for both generation and export.

What should I do if my electricity meter moves backwards?

We’ll need to change it for you. It can happen with some older meters, as they can’t handle the flow of electricity in both directions. When the generated energy is exported the meter begins to clock backwards.

If your meter is clocking backwards, please call us on 0330 058 2005 and we’ll arrange for it to be changed. As your solar panels create the problem, we ask you to pay half the cost. That’s £30 including VAT.

Who should I contact if I’m having problems with my generating equipment?

You’ll need to speak to your installers. They’ll be able to help with all technical and faulty equipment questions. It’s really important that you let us know if they change your generation meter or any of your equipment, as this could affect your payments.

Who should I contact if I have more questions about my Feed-in Tariff?

Email Us at FiT@avroenergy.co.uk and we’ll get back to you as quickly as possible.